Someone uploaded 340 college and high school essays onto Mininova, one of the more popular peer-to-peer bittorent download sites. I am bringing this to your attention along with the titles of all the essays so you and all our educational colleagues might be aware that they are out there for free download and passing on as a student's work. I have put the three pages of essays in alpha title order by page to make it a bit easier to check against.
Yes, I am 100% pro-student and academic customer service is what I preach and teach to colleges and universities. But as I keep telling everyone, academic customer service does not in any way mean pandering to or coddling students. As I discuss in The Power of Retention, academic customer service is not giving students high grades for mediocre work. Nor allowing plagiarizing. Permitting plagiarizing does not provide any service to a student not the learning process.
Nor am I providing this list as a statement against Mininova, bittorents or downloading. This list of potential essays that could be passed in as a student’s own work is to alert us all to be aware that these could show up in your class. As of the time of this posting, none were being actively downloaded but some may have already been. You can find the entire essays by going to http://www.mininova.org/search/essay/name/1 May want to check your own school’s policies before you download any of these essays being offered.
Please pass this blog link on to colleagues so they can obtain the list too.
“We had hoped we’d improve our retention by 3% but with the help of Dr. Raisman, we increased it by 5%.” Rachel Albert, Provost, University of Maine-Farmington
"Neal led a retreat with our Deans and Directors that formed the important first step in bringing focus and planning to customer service and retention on our campus. He followed up with excellent presentations and talks to faculty and staff which provided continued impetus in this important area. We highly recommend Neal's expertise and approach." Susan Mesheau, Executive Director U First: Integrated Recruitment & Retention University of New Brunswick
“Thank you so much for the wonderful workshop at Lincoln Technical Institute. It served to re-center ideas in a great way. I perceived it to be a morale booster, breath of fresh air, and a burst of passion.” Shelly S, Lincoln Technical Institute
AcademicMAPS has been providing customer service, retention, enrollment and research training and solutions to colleges, universities and career colleges in the US, Canada, and Europe as well as to businesses that seek to work with them since 1999. Clients range from small rural schools to major urban universities and corporations. Its services range from campus customer service audits, workshops, training, presentations, institutional studies and surveys to research on customer service and retention. AcademicMAPS prides itself on its record of success for its clients and students who are aided through the firm’s services. www.GreatServiceMatters.com