tag:blogger.com,1999:blog-33192668.post612960381952147314..comments2024-01-09T05:20:00.048-05:00Comments on Great Service Matters: Customer Service and Students' Returns on InvestmentsNeal Raisman - NRaisman & Associateshttp://www.blogger.com/profile/17014520200773838874noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-33192668.post-62814088209691048832012-03-14T13:10:48.685-04:002012-03-14T13:10:48.685-04:00This is a great article and for doubters - I am fi...This is a great article and for doubters - I am finding survey of the literature regarding minority bridge programs for freshmen, supports the themes here. While it might also seem to be "common sense", my studies seem to indicate that the most successful bridge programs in terms of persistence, are those that promote self confidence and sense of appreciation in the students, as opposed to those promoting academic or study methods. This article should be required reading by all levels of administration.fredhttps://www.blogger.com/profile/02047161254252773572noreply@blogger.comtag:blogger.com,1999:blog-33192668.post-29202113381595096772012-03-14T13:06:34.415-04:002012-03-14T13:06:34.415-04:00Incredible article. I have been looking at retent...Incredible article. I have been looking at retention from an administrative perspective, particularly bridge programs, and the literature as a whole supports your message here. It appears that the bridge programs that perform strongest, are not the acadmically rich, but the programs with a mix that makes students FEEL the most valued!fredhttps://www.blogger.com/profile/02047161254252773572noreply@blogger.com