Just thought I'd let everyone know that I will be speaking at a few conferences this Spring and Summer..
Eductional Policy Institute's Retention 2017 Conference
May 21-23 St. Louis University, MO
I will be talking about the National Survey on the State of Academic Customer Service on US Campuses; what it tells us we should be doing; how to do it immediately and at little or no cost to increase retention starting tomorrow..
NISOD’s International Conference on Teaching and Leadership Excellence
May 27-30, Austin TX. I will be talking about how to bring academic customer service into the classroom and get faculty to sign on to it
National Small Colleges Enrollment Conference which really is great for bigger schools too.
July 17-19 in Daytona Beach, FL
I will be keynoting here and talking about how to increase both admission and retention success using simple and low or no cost techniques and programs that are guaranteed to increase enrollment and population..
I will be giving presentations and workshops on how to increase retention through academic customer service on quite a few campuses this Spring, through Fall too.
If I have not spoken at your campus, isn't it time to bring the ideas of academic customer service to your school to increase enrollment and retention in the classroom and on-campus? If I have been to your school, there is a great deal of new information and techniques that you should hear about that we have developed since we were last on your campus. Isn't it time for a refresher for some and an introduction to success for newer community members?.
Call 413.219.6939 today or contact me by email at nealr@GreatServiceMatters so we can discuss how we can increase your enrollment, retention and fiscal success.