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Great Service Matters

Leading international expert/consultant and best-selling author on customer service, retention, enrollment and academic marketing shares thoughts, insights and how-to’s for increased success

Monday, August 16, 2010

The total piece on guaranteed ways to increase retention

Bringing it all together. Eight guaranteed academic customer service ways to increase retention.
Follow these methods and approaches and we can guarantee your school WILL increase retention.

 Part 1 http://academicmaps.blogspot.com/2010/06/six-ways-to-guaranteed-retention.html
Part 2 http://academicmaps.blogspot.com/2010/06/seven-guaranteed-ways-to-increase.html
Part 3 http://academicmaps.blogspot.com/2010/07/college-customer-service-guarantee-1.html
Part 4 http://academicmaps.blogspot.com/2010/07/guaranteed-retention-increase-3-engage.html
Part 5 http://academicmaps.blogspot.com/2010/07/guaranteed-customer-service-retention.html
Part 6 http://academicmaps.blogspot.com/2010/07/customer-service-guaranteed-retention.html
Part 7 http://academicmaps.blogspot.com/2010/07/customer-service-guaranteed-retention_29.html
Part 8 http://academicmaps.blogspot.com/2010/08/customer-service-guaranteed-retention.html
Part 9 http://academicmaps.blogspot.com/2010/08/success-retention-customer-service-in.html


Comments are of course welcome


Get the latest 2010 version of the 15 Principles of Good Academic Customer Service  NOW by clicking here.
Posted by Neal Raisman - NRaisman & Associates at 11:07 PM
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About Dr. Neal Raisman

Neal Raisman is the leading expert on increasing admissions, retention and enrollment through enrollment management based on academic customer service excellence.

Since 1999,he has helped over 450 colleges, universities and college-related businesses in the US, Canada and Europe increase their admissions, enrollment and retention through his on-campus service excellence audits, workshops,training and presentations.

Dr. Raisman can be reached at 413.219.6939 or nealr@GreatServiceMatters.com

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