skip to main | skip to sidebar

Great Service Matters

Leading international expert/consultant and best-selling author on customer service, retention, enrollment and academic marketing shares thoughts, insights and how-to’s for increased success

Monday, August 16, 2010

The total piece on guaranteed ways to increase retention

Bringing it all together. Eight guaranteed academic customer service ways to increase retention.
Follow these methods and approaches and we can guarantee your school WILL increase retention.

 Part 1 http://academicmaps.blogspot.com/2010/06/six-ways-to-guaranteed-retention.html
Part 2 http://academicmaps.blogspot.com/2010/06/seven-guaranteed-ways-to-increase.html
Part 3 http://academicmaps.blogspot.com/2010/07/college-customer-service-guarantee-1.html
Part 4 http://academicmaps.blogspot.com/2010/07/guaranteed-retention-increase-3-engage.html
Part 5 http://academicmaps.blogspot.com/2010/07/guaranteed-customer-service-retention.html
Part 6 http://academicmaps.blogspot.com/2010/07/customer-service-guaranteed-retention.html
Part 7 http://academicmaps.blogspot.com/2010/07/customer-service-guaranteed-retention_29.html
Part 8 http://academicmaps.blogspot.com/2010/08/customer-service-guaranteed-retention.html
Part 9 http://academicmaps.blogspot.com/2010/08/success-retention-customer-service-in.html


Comments are of course welcome


Get the latest 2010 version of the 15 Principles of Good Academic Customer Service  NOW by clicking here.
Posted by Neal Raisman - NRaisman & Associates at 11:07 PM
Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest

No comments:

Post a Comment

Newer Post Older Post Home
Subscribe to: Post Comments (Atom)

About Dr. Neal Raisman

Neal Raisman is the leading expert on increasing admissions, retention and enrollment through enrollment management based on academic customer service excellence.

Since 1999,he has helped over 450 colleges, universities and college-related businesses in the US, Canada and Europe increase their admissions, enrollment and retention through his on-campus service excellence audits, workshops,training and presentations.

Dr. Raisman can be reached at 413.219.6939 or nealr@GreatServiceMatters.com

Retain More Students

Enter your email address:

nealr@GreatServiceMatters

Delivered by FeedBurner

Popular Posts

  • Students and Staff are the Most Important Stakeholders and Customers on Campus
    A college or university has five major stakeholder groups when it comes to hospitality and customer service: 1.       Students 2....
  • Student Engagement Depends on How Well They Are Served In and Out of the Classroom
    Though some faculty deride academic customer service as a noxious import from business, it has been found that faculty who provide incr...
  • Decorum in the Classroom is Important Customer Service
    Though it will seem to cause some pain and hurt for some individuals on campus the reality needs to be said. Students do not come to c...
  • Why Students Left a College -2016 Study
    WHY STUDENTS LEFT COLLEGE - 2016 Neal Raisman, PhD President, NRaisman and Associates www.GreatServiceMatters.com ...
  • College Attrition Costs US Over 4 Billion Annually
    Hardly a day goes by without a college announcing jobs, programs or spending cuts. You’d think with all the brainpower at our colleges and ...
  • A Proposal to End Our Economic Burdens Worth Reading
    This excellent article came across my screen today, sent to me by the futurist John Partridge. The piece by Isaac Bickerstaffe makes such cl...
  • Is the Customer, the Student, Always Right?
    Which of the following is true? The customer is always right. True  False  If there is a question, refer to number 1....
  • Profit Sharing in Higher Education
    Colleges should really consider using some motivational solutions from outside of academe to help out while financial challenges hit home. O...
  • Don't Slash - Retain - Free Book to Help You Do This
    ENOUGH CUTTING!!!!! Higher ed is not a slasher flick though most decisions that are being made about budgets is just as dumb and predictabl...
  • The Hierarchy Of Student Decisions Making- how they choose
    Over the past two years, we have been interviewing students to listen and better understand what they seek from going to college. We also so...

Retain More Students Subscribe Now: Feed Icon

Retain More Students